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Open Editing styles and tap any style to watch it. Each one says what's included and what isn't, the shape it comes in, the credits it uses for each minute of video and when it would be delivered.

Yes. After you pick an editing style you can change things like the pace and, on styles that have them, the opening line and closing screen. Adjusting never uses extra credits. To get more, such as your logo and cards, choose a bigger editing style.

Some styles are made for one shape only, vertical for phones or landscape for YouTube. The style says so.

Your plan gives you credits every month. Each style uses a set number of credits for every started minute of your video, at least 1 minute, so a 40-second reel counts as 1 minute and a 2-minute talk as 2. You see the total before you start, and it's taken when the edit starts:

• Cinematic edit: 5 credits a minute of video
• Captions: 5 credits a minute of video
• Branded: 10 credits a minute of video
• Ad-Ready: 20 credits a minute of video

So Starter's 150 credits cover 30 one-minute Captions videos, or a mix of styles and lengths.

Yes, for 1 month. After that they end, and your credits history shows a line saying so. Credits that end soonest are always used first, so you don't lose credits you could have used.

Nothing is lost. On the same page where you start the edit, you can add a top-up or move to a bigger plan.

If we can't make your first cut, all its credits come back automatically. If finishing goes wrong after you've checked it, one of our team looks at it, and you'll have your video or your credits back by its date. If the one thing we can't make is your captions, we may send your video without them, and we tell you so.

Once you've pressed Complete edit, if it isn't finished by its date, its credits come back automatically. The time you spend checking your first cut doesn't count against that date. If a round of changes can't be made, your video stays as it was, that round doesn't count, and any credits it used come back.

You'll see a line in your credits history saying why, and you don't need to ask. If we can't use your file, for example it has no sound, we tell you what's wrong and give you time to send a new one; if you don't, the credits come back too.

Any time, from your account. A bigger plan adds its extra credits straight away; a smaller one starts at your next renewal and your credits stay. See Pricing for every plan.

One click on your account page. No calls, no forms and no offers to change your mind. Your plan runs to the end of the month you've paid for and you can use your credits until then. Changed your mind? Resume it with one click, too.

The original video file, straight from your phone or camera: MP4 or MOV · up to 30 minutes and 3 GB per video · send the original file.

No. Pick the same file again and it carries on from where it stopped. If your connection drops, the upload waits and carries on when you're back online.

Keep the page open until the upload finishes. You can start the edit before then. On a phone, keep the screen on and use Wi-Fi if you can: large videos upload much faster.

It can be. Add all the files, then tick “These are takes of one video”. We keep the best parts and it uses one video's credits. Without the tick, each file becomes its own video.

Videos of people talking: talking to camera, podcasts, testimonials, lessons, product explainers. Each style is made for a finished video of up to 90 seconds. If yours runs longer, the Studio shows you by how much while you check it, and you can trim it or keep it as it is.

We're not a fit for gaming, weddings, music videos, footage with no speech.

2 rounds on every edit, once it's finished. They don't use credits, and checking your first cut before that isn't one.

One round is the changes you make in the Studio after your video is ready, sent together. A note can go with them, but a note on its own isn't a round.

Each round has its own date: back within 1 business day, with the exact date and time shown the moment you send it. Changes stay within the style and the footage you chose: a different style or new footage is a new edit.

You can add another round for 1 to 6 credits, by how much you change, or message us if it's still not right.

Approved it and spotted something? You can reopen it once, free, within 30 days of approving. If you don't approve it or send changes within 7 days of it being ready, we take it as approved.

Every style shows its delivery date and time before you start, in your own time zone, like “Delivered by ”. How long it takes depends on the style:

• Cinematic edit: the next business day
• Captions: the next business day
• Branded: 2 business days
• Ad-Ready: 3 business days

Business days are Monday to Friday. The date counts from when your upload finishes; uploads that finish after 8 pm count from the next business day.

The delivery clock pauses while you check your first cut, so your date moves on by exactly the time you take.

Tap “Save to Photos”. If your phone doesn't offer it, the video downloads instead. On an iPhone, open Files, then Downloads, tap the video, tap Share, then Save Video.

Once you've pressed Complete edit, if it isn't finished by its date, its credits come back automatically. The time you spend checking your first cut doesn't count against that date. If finishing goes wrong after you've checked it, one of our team looks at it, and you'll have your video or your credits back by its date.

No. Sign in with your email: we send a link that signs you in, plus a 6-digit code you can type or paste instead. The link works once and expires in 15 minutes.

Yes, any time, from your account, including your uploads and finished videos.

Your finished video stays in your account until you delete it. Our privacy policy sets out how long we keep each kind of file.

We count sizes in binary units (1 GB = 1024 MB), so a 1.9 GB clip on your phone shows as 1.8 GB here.