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Step by step

How it works

From your raw video to a finished edit in six steps, with the delivery date shown before you start and the clock paused while you check your first cut.

  1. Step 1

    Pick an editing style

    Watch the editing styles and choose one. Each shows what's included and what isn't, the shape, the credits it uses for each minute of video and the date you'd get it back.

  2. Step 2

    Upload your video

    Send the original file: MP4 or MOV · up to 30 minutes and 3 GB per video · send the original file. If the upload stops, pick the same file and it carries on.

  3. Step 3

    Start the edit with credits

    A video uses its style's credits for every started minute, at least 1, so a 40-second reel counts as 1 minute. Before you start you see exactly what it uses, like “2 minutes × 5 credits · uses 10 credits · 440 left after this”. Short of credits? Top up or change plan on the same page.

  4. Step 4

    Check your first cut

    As soon as your upload finishes, we make the first cut on our own, with every word written down. You watch it in the Studio before we finish it. Change it as much as you like: checking is free, and it isn't a round of changes. The clock pauses while you check your first cut.

  5. Step 5

    Complete it, then ask for changes

    When you're happy, press Complete edit and we finish it. Want something different once it's ready? Make the change in the Studio and send it: that's one round. 2 rounds are included and they don't use credits.

  6. Step 6

    Approve and download

    Happy with it? Approve it and download. On a phone, save it straight to Photos.

What's on each plan

What each plan includes, and what it does not
What you getLiteStarterGrowthPro
The planWhat you pay, and what arrives the day it starts and again every renewal.
Price$8.99 a month$20 a month$50 a month$100 a month
Credits every month60 credits150 credits450 credits900 credits
What the edit doesThe same list as the plan cards. A dash means that plan does not include it.
Voice cleaningComing soonComing soonComing soonComing soon
CuttingYesYesYesYes
CaptionsYesYesYesYes
Editing levelsBasic editsBasic and Mid editsBasic, Mid and Motion editsBasic, Mid and Motion edits
Motion editing stylesNot includedNot includedYesYes
Generated clips in your editNot includedNot includedNot includedComing soon
Human touchNot includedNot includedNot includedComing soon
The same on every planThese don't change with what you pay.
Unused creditsRoll over for 1 month
Rounds of changes per edit2, and they use no credits
Top-upsAny time, while you have a plan
CancelOne click

When you'll get it

Every date on this site is shown in your own time zone. Business days are Monday to Friday.
Delivery time by style, with the date if you started now
StyleHow long
Cinematic edit5 credits a minuteNext business dayComing soon
Captions5 credits a minuteNext business dayBy
Branded10 credits a minute2 business daysComing soon
Ad-Ready20 credits a minute3 business daysComing soon
  • Delivered by 6 pm, your timeOn the day shown, as long as your upload finishes by 8 pm. Uploads after that count from the next business day.
  • The date firms up when your upload finishesUntil then you'll see “if your upload finishes by” next to it.
  • The clock pauses while you checkThe delivery clock pauses while you check your first cut, so your date moves on by exactly the time you take.
  • Rounds of changesEach round has its own date: back within 1 business day, with the exact date and time shown the moment you send it.

What counts as a round of changes

Not a round: checking your first cut

Change it as much as you like: checking is free, and it isn't a round of changes. If you haven't pressed Complete edit after 28 days, we finish it with the changes you saved.

One round

One round is the changes you make in the Studio after your video is ready, sent together. A note can go with them, but a note on its own isn't a round.

A new edit instead

Changes stay within the style and the footage you chose. These start a new edit and use that style's credits:

  • Switching to a different style
  • Sending new footage

2 rounds are included with every edit and don't use credits. Need another? A round after those uses 1 to 6 credits, by how much you change. Approved it and spotted something? You can reopen it once, free, within 30 days of approving.

How credits come back

  • If an edit fails

    If we can't make your first cut, all its credits come back automatically. If finishing goes wrong after you've checked it, one of our team looks at it, and you'll have your video or your credits back by its date. If the one thing we can't make is your captions, we may send your video without them, and we tell you so.

  • If it runs late

    Once you've pressed Complete edit, if it isn't finished by its date, its credits come back automatically. The time you spend checking your first cut doesn't count against that date.

  • If a round of changes fails

    If a round of changes can't be made, your video stays as it was, that round doesn't count, and any credits it used come back.

  • If we can't use your file

    We tell you what's wrong, like “it has no sound”, and give you a date to send a new one. If you don't, the credits come back.

You never have to ask. Each one shows on your order and as a line in your credits history. How credits work

Still have a question?

Read the answers in Help, or message us.

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